Email Lists
Our website maintains email mailing lists. All of our email mailing lists are “opt-in” by the user. All computer-generated email’s from our website contain a clear “remove link”. We shall not use your email to send spam, defined as unsolicited commercial email. All emails from our website shall either be connected to delivery of services from our website for which you have registered, responses to your email, or other messages you agreed to receive.
Meeting Recordings and Use of AI Tools
In addition to the general practices outlined in this Privacy Policy, ESW I.T. Business Advisors (“ESW”) may record meetings and utilize artificial intelligence (AI) tools such as Microsoft Copilot to support our service delivery and internal operations.
Meeting Recordings
From time to time, ESW may record meetings conducted via Microsoft Teams or similar platforms. These recordings may include audio, video, screen sharing, chat transcripts, and other data shared during the session. Meeting participants are notified when a recording begins and are given the option to leave the session if they do not consent.
Recordings are used for purposes including, but not limited to:
- Accurately capturing meeting outcomes and next steps
- Supporting internal collaboration, training, and documentation
- Enhancing client service and follow-up
All recordings are stored securely, and access is limited to authorized personnel. Recordings are retained only as long as necessary for the stated purposes and are deleted in accordance with our data retention policies.
Use of AI Copilot and Transcription Services
ESW uses Microsoft Copilot and other AI-based tools to assist with:
- Generating meeting transcripts and summaries
- Organizing and surfacing relevant information
- Enhancing productivity and collaboration
These tools process meeting content through Microsoft’s secure cloud services. ESW does not use AI outputs to make automated decisions that have legal or similarly significant effects on individuals. Content processed via AI is treated with the same care and confidentiality as all other business and customer information we manage.
Transparency and Consent
By participating in a recorded meeting or using our services where AI tools are deployed, you acknowledge and consent to the collection and use of data as outlined in this section and the broader Privacy Policy.
If you have any questions or concerns regarding meeting recordings, AI usage, or data handling, please contact our Privacy Officer at privacy@eswit.com.
Privacy Contact
If you have any questions or issues, the privacy contact for this website is listed below:
We promise to investigate and respond to any privacy complaint sent to the above email address within three (3) business days after receipt. The response from us will pose a resolution to the complaint, such as the removal of information from our database and data records. When sending a privacy complaint to us, please put “privacy complaint” in the subject line and be as specific as possible regarding the incident to allow us to properly investigate the issue.
