Need emergency support? Call 1-877-880-8802





OR Would you like to speak to a real, live human? Call 1-877-880-8802
Invalid Input

Who should ESW be contacting today?

Please let us know your first name.

Please let us know your last name

Invalid Phone Number

Invalid Email Address

Invalid Company Name Text Input

Please let us know your province to help notify the best office for you

Please choose 1 type of support

What should our team know in order to help you better?
Invalid Input

Please let us know your message. No HTML code allowed.

This form is not for high priority issues. Please call us directly in this case. Please note that after hour rates may apply for support service outside of Monday to Friday 8am to 5pm PST and MST.
Invalid Input

Course Length: 8 Hour (1 Session)


This session provides students with an introduction to Office 365. The focus will be on common tasks performed in each of the core applications related to this suite of online applications. Included in the training will be a demonstration of Outlook Web Access (OWA).We will also be covering the basics of web-based document management using Word, Excel and PowerPoint and collaboration application Lync (Lync included only if required).


This course is designed for Microsoft Office users who have experience with these applications at the basic level and who need to learn how to navigate the new online application environment provided by Office 365 as well as Lync for communication and collaboration on documents


Cost : $495.00 + Tax


Course Outline:

Overview of Office 365

  • Logging in to Office 365
  • Comparing Office 365 to desktop Office applications
  • Exploring the Office 365 user interface
  • Navigating the Office applications
  • Transitioning from other applications
  • Accessing data from the Cloud
  • Social Media connections

Outlook 365 Web Access

Managing Email

  • Navigate the OWA user interface
  • Create and send a message
  • Add an Attachment from the desktop
  • Add an Attachment from the Cloud
  • Reply to messages
  • Use Instant Actions to manage messages
  • Use Quick Search
  • Organizing messages with Folders
  • Creating and applying Categories
  • Using Out of Office
  • Creating a Rule to Automate Message handling

Managing Contacts

  • Importing Contacts
  • Create and edit a contact
  • Understanding Contact integration with Skype
  • Initiating a Skype session
  • Using Contact Groups

Managing Calender Appointments

  • Orientation to Outlook Calendar
  • Navigate the Calendar user interface
  • Create a new appointment
  • Create a new meeting invitation
  • Accept a meeting invitation
  • Share a calendar
  • View a shared calendar

Using Word 365

  • View the redesigned start screen
  • Navigating the Ribbon – comparing to desktop application
  • Creating a new document from a template
  • Saving a document in Word 365
  • Opening a document in Word 365
  • Save and Share options – using the Cloud to store documents

Using Excel 365

  • View the redesigned start screen
  • Creating, saving and opening a workbooks in Excel 365
  • Save and Share options – using the Cloud to store workbooks

Using Powerpoint 365

  • View the redesigned start screen
  • Creating, saving and opening a presentation in PowerPoint 365
  • Save and Share options – using the Cloud to store presentations
  • Delivering an online presentation

Using Lync For Collaboration

  • Search for and add a contact
  • Use Instant Message (IM), Online Call and real-time Video features
  • Create a group meeting instantly
  • Share desktop screen with meeting participants
  • Edit documents in real-time using Office 365 program
  • Upload and present with PowerPoint





The Everywhere Classroom

Onsite training

We offer on-site training in Fort St. John, BC and in Toronto, ON through our partner affiliations.

Remote Training

Our distance education gives you dedicated instructors and personal attention.

what can we do for you

Lunch n' Learn

Order pizza and bring everyone into a meeting room, where they can get a chance to be trained and ask questions on any number of applications.

Authorized Microsoft Training

Get trained by certified trainers, not hobbyists "that can show you a thing or two."

Canada Job Grant

Did you know you can get money back for training your employees? Talk to us!

Introduction courses

Start at the beginning and brush up on basic computer & Windows skills

Individual Skills

Updating or learning new skills

Job essentials

Learn social networking and how to nail interviews